HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY ORDER?

Orders received by 7:30 pm Central Time each day are processed that same evening and shipped the very NEXT business day. For example:
Orders received between 7:30pm Sunday and 7:30pm on Monday will be shipped on Tuesday.
Orders received between 7:30pm Monday and 7:30pm on Tuesday will be shipped on Wednesday.
Orders received between 7:30pm Tuesday and 7:30pm on Wednesday will be shipped on Thursday.
Orders received between 7:30pm Wednesday and 7:30pm on Thursday will be shipped on Friday.
Orders received between 7:30pm Thursday and 7:30pm on Sunday will be shipped on Monday.

Standard orders are shipped via UPS ground and will usually arrive at their destination anywhere in the Continental US between one to six business days from the day they are shipped, depending on where you are located. Orders with 2 Day Air shipping are shipped the next business day via UPS 2nd Day Air, which is delivered two business days after it has been shipped. (For example, if you place a 2 Day Air order on Monday, your order will be shipped on Tuesday, and delivered on Thursday.) UPS Ground Orders going to the Southeastern portion of the US are delivered in one to two business days FOLLOWING the shipment date and orders going to the extreme West Coast are delivered in five to six business days (seven to ten calendar days) after shipment. Saturdays and Sundays are not counted as business days. (For example, a 2nd Day Air order placed on Thursday will be shipped on Friday, and delivered on Tuesday.) For a general idea of how long it will take to receive an order shipped via UPS Ground, you may refer to the map above. Areas shaded in red are the one-day zone, areas shaded in blue are in the two-day zone for ground shipments. The orange shaded areas are the three-day zone, and the green shaded areas are in the four-day zone. The extreme Western states (shaded in Purple and Yellow) are in the five to six business day zone for UPS Ground shipments. If you live on the West coast, it could take 7 to 10 calendar days to receive your order via UPS Ground. To perform a more precise calculation of the normal time in transit for a UPS ground order, visit the UPS website's Time in Transit Calculator, and perform the following five steps:

1. Enter 32548 for the "origin" zip code.
2. Change the "Shipped on" date to the next business day (for example if today is Monday the 17th, change the "Shipped on" date to Tuesday, the 18th. If today is Friday the 20th, change the "Shipped on" date to Monday, the 23d, since UPS does not ship packages on weekends or holidays.)
3. Enter your own zip code in the box labeled "Postal Code" under "Destination".
4. Click on "Calculate".
5. View the results for "UPS Ground".

If you need faster delivery on any item, UPS second day air is available for $25.00 You will be given the opportunity to add 2nd Day Air for $25.00 during the shopping cart checkout process.
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IMPORTANT: ALTERNATE SHIPPING ADDRESSES
If the address to which your order is being shipped differs from your billing address (the address to which your monthly credit card statement is mailed), please use the toll-free number on the front or back of your card to contact your credit card company and create an "Alternate Shipping Address", which is simply a note on your account authorizing purchases that are delivered to a destination other than your billing address. Please also provide us with the customer service telephone number that is printed on your credit card so that we may call the bank to confirm that both the billing and the shipping addresses are listed as authorized addresses for that credit card account. Failure to do so may considerably delay the processing of your order. If we are unable to verify the billing and shipping addresses with your credit card company, we reserve the right to cancel the order. This is for your protection as a consumer as well as our protection as a merchant.

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DO YOU SHIP TO APO AND FPO ADDRESSES?
We do ship orders to APO/FPO addresses, but we are not able to guarantee that these orders will be shipped the very next business day. Because we are not able to ship these orders via UPS, they require special handling (hand-written customs forms) and a special trip to the Post Office. We do go to the Post Office at least once per week, so the maximum time it will take for us to ship your order would be one week. We ship these orders via USPS Priority Mail for the same prices as standard orders within the US (Shipping Prices are listed at the top of this page). During the checkout process, select "UPS Ground Residential" and we will change the shipping method to USPS Priority Mail when we ship your order.
Lightweight orders can be shipped to APO/FPO addresses via USPS Priority Mail for the same prices published above. If your order is heavy or oversized and it will cost us significantly more than the prices published above to ship your order, we will contact you with a revised shipping quote before proceeding with your order.

DO YOU SHIP TO INTERNATIONAL ADDRESSES?
We don't accept international orders on this site, but we do process International Orders on our sister website at www.SelfExpressions.com. Please visit SelfExpressions.com if you need to place an International order.
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WHAT IS YOUR RETURN POLICY?
This first paragraph contains our general return policy. If you are purchasing a breastpump or nursing bra, continue scrolling down the page after reading this first paragraph to review additional return policies that apply to breastpumps or nursing bras.

Self Expressions will gladly refund the purchase price of any item, minus shipping (EXCLUDING personal use items such as breastpumps, breastpump parts, breastfeeding devices, and nursing bras) as long as the item is returned within 30 days in UNOPENED AND UNUSED condition. Replacement parts are NOT returnable for refund, due to their personal nature. Items marked as "Clearance - All Sales are Final" are not returnable for refund or exchange. The cost for return shipping is the responsibility of the customer. If you received free shipping with your original order, we will deduct the cost that we incurred to ship the initial package to you from your refund. We MUST receive the returned/exchanged item within 30 days of the date on the invoice. Any item received after 30 days from the date on the invoice will be subject to a 20% restocking fee. No refunds will be issued for items returned to us more than 60 days past the date on the invoice!!! Include a copy of your sales receipt, along with your credit card number and expiration date with any item returned for a refund. Contact Self Expressions via e-mail or telephone to arrange the approval of your return and obtain a "Return Merchandise Authorization" number to write on the outside of the package so we will recognize it as an approved return. Packages received back here without an approved Return Merchandise Authorization number on the outside of the package will be refused and returned to you at your expense.

BREASTPUMP RETURN POLICY:
Breastpumps can only be returned if they are unused and unopened - all inner and outer packaging must still be intact. Due to their personal nature, breastpumps which have been opened cannot be returned unless they are defective (and defective breastpumps must be returned directly to the manufacturer). See the paragraph on warranty claims below for information on how to contact the manufacturer for a warranty claim on a Medela or Ameda breastpump. If you are returning an unopened, unused breastpump for a refund, we will deduct a restocking fee of 10% of the purchase price (if the returned product is received within 30 days of the order date). If the returned breastpump is received later than 30 days from the order date, the restocking fee is 20% of the purchase price. If you received free shipping with your order, we will also deduct $15.00 to $35.00 from your refund to cover our costs of shipping the breastpump to you. (Our cost for UPS ground shipping is usually approximately $15.00 and our cost for UPS 2nd Day Air shipping is usually $30.00 to $35.00). Return of any breast pump or breastfeeding supplies constitutes agreement to these terms. If a breast pump is returned in an opened box, no refund will be issued, and the pump will be returned at your expense.

NURSING BRA RETURN POLICY:
Bras are returnable for an exchange or refund (minus shipping) as long as they have not been washed or worn (no longer than needed to check fit) and are in the original packaging (undamaged by scissors), and as long as we receive the returned bra within 30 days of the date on the invoice. Bras returned for a refund after the 30 day period has expired will have a 20% re-stocking fee deducted from the refund. Again, no refunds will be issued for returned products received at Self Expressions more than 60 days past the date on the invoice! BRAS MARKED AS "CLEARANCE - ALL SALES ARE FINAL" ARE NOT RETURNABLE FOR A REFUND OR EXCHANGE! Do not order a clearance bra unless you are absolutely sure of your size or you are willing to keep the bra even if it does not fit.

To remove the nursing bra from its packaging to try it on, DO NOT CUT THE PACKAGE WITH SCISSORS. Simply turn the package face down and peel open the adhesive flap to unseal the package without damaging the "clothes hanger" function.
Bras damaged from being laundered separately in a washing machine will NOT be accepted for return. If you need to return your bra for a refund, or exchange for another size, and it has not been washed, worn, or damaged, return it to the following address:

Self Expressions
1 Sherwood Dr
Shalimar, FL, 32579

If you choose to exchange your bra(s), we will bill your credit card for UPS shipping of the new size(s) to you, at a cost of $6.00. Please provide your credit card number, expiration date, name on card, and billing address if you would like to exchange your bra for another size or style.
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REFUSED OR UNDELIVERABLE PACKAGES

If you change your mind about the order and refuse the package when UPS attempts to deliver it to you, you will be responsible for the return shipping fees back to our facility. You will also be responsible for return shipping if the package is returned to us as undeliverable by UPS (due to an incorrect shipping address or due to no one being available to sign for the package when UPS attempts to deliver it.) We do not always require a signature for all orders, but it is up to the discretion of your local UPS driver whether or not he or she feels it is safe to leave the package on your doorstep if no one is home. We cannot force UPS to leave the package without a signature if UPS feels the package is at risk of being stolen. UPS will make 3 delivery attempts before they ship the package back to us. If you are never home and UPS will not release the package without a signature, you can call UPS and ask them to "hold the package for pickup" at your local UPS center. You will have this option once you have received the first attempted delivery notice from UPS. UPS now charges return freight for all refused or undeliverable packages, and we will deduct the cost of the return shipping from your refund once we receive the shipment back at our warehouse.

Be sure to check your address CAREFULLY when you place the order. UPS charges us an address correction fee of $5.00 for all Ground packages and $10.00 for all Air packages, including 2 Day Air and 3 Day Select. If you make a mistake on your address and UPS has to correct it, these address correction fees will be passed on to you and charged to your credit card.
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WHAT IF I HAVE A WARRANTY CLAIM ON A MEDELA BREASTPUMP?
Medela stands behind their products. If you have a warranty claim on your Medela breastpump, please contact the manufacturer directly at their customer service toll free number, 1-800-435-8316, from 8:00 am to 6:00 pm Central time Monday through Friday. Medela will require proof of date of purchase, so please keep your receipt.

WHAT IF I HAVE A WARRANTY CLAIM ON AN AMEDA (HOLLISTER) PURELY YOURS BREASTPUMP?
Hollister Incorporated warrants the Purely Yours for a period of one year on the pump mechanism and 90 days on all other components. If you have a warranty claim on your Purely Yours breastpump, please contact the manufacturer directly at their customer service toll free number, 1-800-323-4060, from 8:00 am to 5:00 pm Central time Monday through Friday. Hollister will require proof of date of purchase, so please keep your receipt.
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FOR WARRANTY CLAIMS ON AN AVENT ISIS DUO OR UNO BREASTPUMP OR ANY OTHER AVENT PRODUCT:
Avent warrants the Avent ISIS Duo breastpump for one year. If you have a warranty claim on your Avent ISIS Duo or Uno breastpump or any other Avent product, please contact the manufacturer directly at their customer service toll free number, 1-800-542-8368.
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WHAT IS THE DIFFERENCE BETWEEN THE MEDELA PUMP IN STYLE AND THE MEDELA DOUBLEEASE BREASTPUMPS?
The Pump In Style is the best personal use breastpump on the market and is suitable for all situations. The most significant differences between the Pump In Style and the DoubleEase are explained here:

FREQUENCY OF USE: The DoubleEase is not recommended for moms who are working or attending school full time, or for "stay at home moms" who plan to pump more than 7 to 9 times per week. The Pump in Style is more durable and is ideal for frequent or even full-time use, so there is no need to worry about burning out the pump motor due to over-use.

SPEED: The DoubleEase is slower because it pumps at a rate of approximately 35 cycles per minute and alternates back and forth between each breast. The Pump In Style cycles at approximately 42 to 62 cycles per minute, and pumps both breasts simultaneously, so it is far more efficient - if you are double pumping on the highest speed setting, you are achieving the equivalent of approximately 124 cycles of suction and release per minute. Pumping sessions can be completed much faster with the Pump In Style (the average mom is able to finish pumping within 10-15 minutes while double pumping with a Pump In Style). The speed might be important to you if you will be pumping in between classes at school, or pumping at work. If all of your pumping will be done at home, the speed might be less important to you. Moms who work full time outside the home really need to purchase the Pump in Style or rent a Lactina. "Stay at Home Moms" can use any Medela breastpump, depending on their pumping plans, although many of my "Stay at Home Mom" customers opt for the Pump In Style simply for the added time savings and convenience.

WARRANTY: The Pump in Style has a one year warranty on the motor and the DoubleEase has a 6 month warranty on the motor. Both have a limited 90 day warranty on the remaining parts. Although the Pump in Style is warranted for one year, I have had several customers who have had their second or third babies who have reported to me that their Pump in Styles are still going strong! The DoubleEase is a brand new product, so I don't have any historical data on how long it typically lasts and whether or not a client might reasonably anticipate that it might still be working for a second or third baby after the warranty period has expired. The Pump In Style is a more durable design. If either pump motor breaks within the warranty period, Medela will repair or replace the product. You are guaranteed to have a functioning breastpump for the entire 6 month or one year warranty period for whichever breastpump you choose.

POWER OPTIONS: Both breastpumps include an AC transformer for electric use, and a manual breastpump adapter for times when electricity or other power options are not available. The DoubleEase can also be powered with "C" size batteries, while the Pump is Style can also be powered with 8 AA batteries. The Pump in Style can also be powered by a vehicle cigarette lighter adapter or a rechargeable battery pack (the Medela PowerPak), each of which is sold separately on this website.

PACKAGE ACCESSORIES: Both breastpumps come complete with everything you need to double pump, including two breastshield assemblies, tubing, and four Medela bottles. Both pumps are housed in an attractive black carrying case which has separate compartments for pumping accessories and for cold storage of breast milk (freezer cooling elements are included). The Pump In Style includes a starter pack of 20 Medela CSF (Collection, Storage, Freezer) bags, and a sample of PureLan lanolin cream, while the DoubleEase does not include these items.

DO I HAVE TO PAY SALES TAX? Not unless you live in the state of Florida. Florida residents pay 6% sales tax.